Hi5 Privacy Policy

Last Updated: September 9, 2025

UMG Group of Companies Limited ("we," "our," or "us") built the Hi5 app as a Free app. This SERVICE is provided by UMG Group of Companies Limited at no cost and is intended for use as is.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

If you choose to use our Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

For a better experience and to provide our core functionality, we require you to provide us with certain personally identifiable information. This information is retained by us and used as described in this privacy policy.

The app uses third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the app:

Collection and Use of Facial Data

What we collect: When you use the check-in/check-out feature, the app captures a photographic image of your face.

How we use it: This image is transmitted securely to our servers where it is compared algorithmically against your pre-registered reference image solely for the purpose of verifying your identity and approving the check-in/check-out event.

Storage: Your enrolled reference image is stored on our secure servers. Facial images captured for verification are automatically deleted from our servers after verification process is completed.

Sharing: We do not share your facial images with any third parties. The facial recognition process is conducted entirely within our secure systems.

Retention: Your enrolled reference image is retained until you delete your account or request its deletion. You can request deletion of your facial data by contacting us at sp.admin@umgroups.com.

Consent: By enrolling your facial data and using the verification feature, you explicitly consent to this collection and use.

Log Data

We want to inform you that whenever you use our Service, in the event of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app, the time and date of your use, and other statistics.

Cookies

This Service does not use “cookies” explicitly. However, third-party code and libraries used by the app may use cookies to collect information and improve their services.

Service Providers

We may employ third-party companies and individuals to:

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means to protect it. This includes encryption of data in transit (using HTTPS) and at rest on our servers. We implement specific security measures to protect sensitive biometric data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. We strongly advise you to review the Privacy Policy of any site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information, including facial data, from children under 13. If we discover such information has been provided, we immediately delete it from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of changes by posting the new Privacy Policy on this page.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data, including your enrolled facial image. To exercise these rights, please contact us at sp.admin@umgroups.com.

Contact Us

If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us at sp.admin@umgroups.com.